Save 10% on your first order of PIY satin! Discount code: NEWPIY22

What is the general delivery time?

If all of our products are in stock, your order will be delivered within:

  • 1-2 days for the BENELUX; 
  • 2-3 days for other European countries; 
  • 3-5 days outside of Europe; 

Where can I find the terms and conditions?

You can view our terms and conditions here.

Is it possible to get a warranty on my purchase?

The PIY RIBBONS-printer and tablet come with a one-year full (100%) warranty. Remember that the warranty only applies when you print with PIY RIBBONS satins and ink.

The cutter comes with a three-month warranty. The cutter is only designed to cut satin ribbons with a maximum width of 40 mm. When the cutter is used to cut wider satins, the warranty expires. Larger satins must be cut with satin scissors. The satin scissors can also be purchased here.

Can I return my order?

Yes. Send an email to support@piyribbons.com and we will assist you in returning the goods. Returns without an RMA form will be refused; you can download the RMA form here.

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