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How do I turn on the WiFi on the tablet? 

Follow these steps to turn on the WIFI: 

  • Choose 123 and fill in your password (by default ‘eee’); 
  • Choose ‘Info’ and ‘Close application’; 
  • Fill in your password (by default ‘eee’). You are now in the settings of the tablet; 
  • Turn on the WIFI in the top left corner.  

How do I change the language on the tablet?

On the home screen, there is a flag icon in the upper-right corner. When you click this icon, a drop-down menu will display the available languages. Select the option you desire.

Follow the steps below to change the language on your Android device.

  • Choose 123 and fill in your password (by default ‘eee’); 
  • Choose ‘Info’ and ‘Close application’; 
  • Fill in your password (by default ‘eee’); 
  • Choose in the left menu for ‘Language & input’ and press on ‘Language’. Choose the desired language; 
  • Press on the ‘home’ button in the bar on the bottom of the screen to go back to the PIY-application; 

What should I do if my tablet is not fully charged or does not turn on?

Verify that the charger is properly inserted. Unplug the charger and then reconnect it.

If I turn on the tablet or press the home button, I am not directed to the PIY RIBBONS app. What am I to do?

Go to the settings of the tablet. Choose 123 and fill in your password (by default ‘eee’). Choose ‘Info’ and ‘Close application’. Press in the left menu the button ‘Home’. Choose for PIY RIBBONS. If you turn on the tablet the next time or if you press the ‘Home’ button in the bar on the bottom of the screen, you will be directed to the application.

How do I get into the configuration menu?

Press 123 and fill in your password (by default ‘eee’).

I forgot the password of my tablet. What should I do now?

Send an email to support@piyribbons.com and we will give you a new password.  

You can also contact us on the following phone number:  +31 78 2055200.

How do I put files on my tablet?

Make sure to work with an empty and formatted (FAT32) USB-drive. Create folders for your files: 

  • logos: put your logos for your Satins in this folder (only .jpg or .png extensions); 
  • templateicons: put your photos for the templates in this folder (only .jpg or .png extensions); 
  • background: put your photos for the backgrounds in this folder (only .jpg or .png extensions); 
  • fonts: put your fonts for your Satins in this folder (only .ttf extensions); 

Put the USB-drive in the tablet. A pop-up message appears on the screen. Press ‘cancel’ and follow the next steps.  

  • Choose 123 and fill in your password (by default ‘eee’); 
  • Choose ‘Load’ and press ‘Read data from USB’; 
  • Follow the steps in the pop-up and press ‘OK’ when you are done; 

How do I put fonts on my tablet? 

All fonts need to have the .ttf extension. Create a folder with the name ‘fonts’ on the empty, formatted (FAT32) USB-drive and copy the fonts into this map. Put the USB-drive in the tablet. A pop-up message appears on the screen. Press ‘cancel’ and follow the next steps.  

  • Choose 123 and fill in your password (by debault ‘eee’); 
  • Choose ‘Load’ and press ‘Read data from USB’; 
  • Follow the steps in the pop-up and press ‘OK’ when you are done.

My files are not read on the tablet, what now? 

Check if your file meets these requirements: 

  • Is the file saved as a .jpg- or .png extension (image) or .ttf extension (fonts)?; 
  • Is your file not bigger than 1MB?; 
  • Does your file have the correct dimensions? 
  • Logo: 500 x 1000; 
  • Template: 600 x 400  
  • Background: 1280 x 800 
  • Is your file places in the right folder?; 
  • Logo in ‘logos’; 
  • Template in ‘templateicons’; 
  • Background in ‘backgrounds’; 

How do I format the USB-drive to FAT32? 

Put the USB-drive in the computer and follow the next steps: 

  • Go to ‘Settings’; 
  • Press with the right button on the house on the folder called ‘USB’; 
  • Choose ‘formatting’; 
  • Press ‘filesystem’; 
  • Choose for FAT32; 
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