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Cutter does not work. What should I do? 

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Follow the steps below: 

  • Turn the printer off and on; 
  • Press twice on the ‘scissor icon’ at the start screen; 
  • Press ‘FEED’ on the Printer to get some Satin through the printer; 
  • Press the ‘scissor icon’ again; 

Cutter still does not work? Please take photos of the inside of the printer and the cutter and send them to: support@piyribbons.com. We are happy to help!  

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