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Ink adheres to the satin ribbon. What do I need to do?


The cause is likely a printing temperature that is set too high. The ideal temperature for matte gold and black ink is 11 degrees. 13 degrees is the optimal temperature for glossy inks.

Is the ink still adhered to the satin ribbon? Reduce the printer’s temperature one degree at a time. Take notice! The printer needs to cool the printhead for a while.

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