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The printed satin ribbon is illegible. What now?


This is likely because the printer’s temperature is set too low. 11 degrees is the ideal temperature for matte gold and black ink. 13 degrees is the ideal temperature for glossy inks.

Is the ribbon of satin still illegible? Increase the temperature by one degree increments. This procedure must be repeated until the text is legible. Pay close heed! Increase the temperature gradually, or the ink will break.

  • Press 123 and fill in your password (by default ‘eee’); 
  • Choose ‘Printers’; 
  • You can change the temperature in ‘Temp’. Use the numbers/temperatures in the top bar to make quick tests.  

Ensure that the ink station is closed and examine the sensor and its position. Utilise the Quick Start guide for proper installation.

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