Terms & Conditions

PIYRIBBONS.com Terms and Conditions

This website (piyribbons.com) is managed by PIY Ribbons (hereinafter referred to as PIY, we, us, etc.). These “General Terms and Conditions” apply to the use of this website and the orders you place via this website, as well as to all agreements concluded between you and PIY via this website. Please read these General Terms and Conditions carefully and review them regularly as we may change these Terms and Conditions from time to time.


1 Ordering products

To place an order, follow the online ordering process and create an account on the website. The website shows you the different steps you need to take to create an account. After you have completed these steps, you can place your order by clicking on:“confirm your order”. Once you have done that, you have entered into a purchase agreement with us regarding the ordered products. You will then receive an email confirming that we have received your order. This acknowledgement of receipt also includes the content of our agreement (your order). Make sure that you keep this email safe. We will archive the agreement under the order number mentioned in the email.

The offer on our website is free of any obligation. This means that we can revoke any offer of a product, even if you have already placed an order and have received an acknowledgement of receipt. For example, if it becomes apparent that an ordered product is no longer available, we will notify you of this immediately upon receipt of your order. In that case, a purchase agreement is not concluded. If you have already paid, we will refund the relevant sum.


2 Price and payment

The product prices are listed on the website, including VAT and any other taxes, but excluding shipping costs. The shipping costs will be shown in the overview of the total cost of your order, before you complete your order. The available payment methods are also shown on our website.


3 Delivery and ownership

The products that are offered via this website can only be delivered to the countries that are available for selection when you visit the site.
We aim to deliver within 15 days of receiving your order, except in exceptional circumstances. If it proves impossible to deliver within that deadline, we will contact you in time.
Ownership of the products transfers to you once we have received full payment of all related amounts or at the time of delivery, whichever is the latest.


4 Intellectual property rights

You acknowledge and agree that we or our licensors retain and will continue to retain the rights to all content and other materials contained in this website and the products. You agree that you will only use such content and materials in accordance with these General Terms and Conditions.


5 Product returns

If, as a consumer, you have ordered something on this website, under your right of cancellation you have a period of 14 days from the date you receive the product to cancel the agreement.
The ordered product must also meet your reasonable expectations on the basis of our agreement, as well expectations arising from the nature of the product and our communications about the product. If you believe that a product does not meet your expectations upon delivery, please contact us as soon as possible. Please state clearly the name of the relevant product and what is wrong with it. We will provide you with further instructions accordingly. Our contact details are listed below.


6 Liability

We have compiled and selected this website and the products with the greatest amount of care. However, we cannot guarantee that our website is always available or that the information on the website is always complete, correct and up-to-date. To the fullest extent permitted under applicable law, we exclude our liability for any damage arising from any use of the website or the information contained therein.
Notwithstanding the above, our liability in respect of products ordered via the website is limited to the price paid for the product in question.
The limitations of our liability does not apply to damage caused by intent or gross negligence on our part.
Our website may contain links to other websites. You acknowledge and agree that we have no influence whatsoever over such websites, if they are not operated by PIY. We therefore have no liability in connection with such websites. We recommend that you consult the terms and conditions and privacy policy available on each website.


7 Personal details

You guarantee that all details provided by you via the website are correct.
We process personal information collected through our website in accordance with our Privacy Policy.


8 Business customers

To the extent you, as an “PIY RIBBONS Reseller”, purchase products from PIY and have entered into a separate agreement with PIY for this purpose, the provisions of that separate agreement will take precedence over the provisions of these General Terms and Conditions in the event of any discrepancy.
Do not use the brand names of PIY. Do not select a business- or domein name that uses the brand name of PIY RIBBONS (nor ones that resemble them), as this could cause confusion for customers or suppliers.


9 Contact details

If you have any questions or comments, please contact us at the following addresses and/or on the following numbers.

Edisonweg 47
2952 AD
The Netherlands

+31 (0)78 20 55 200

Please return product in accordance with Article 5 to: PIY RIBBONS B.V., Edisonweg 47, 2952 AD Alblasserdam, The Netherlands